It’s all about the process stupid!
Posted by Alec on 15 January 2009
BBC NEWS | Health | Surgical checklist ’saves lives’
Using a simple surgical checklist during major operations can cut deaths by more than 40% and complications by more than a third, research has shown.
Does ANYONE need persuading on the value of a process when performing technically complex work? Including software development and service management…
Bill said
YES!!!
Or was that a retorical question??
Evan said
Reminds me of the story (probably apocryphal) of some medical software that, due to a buffer overrun error, had a tendency to give fatal dosages to people with unusually long surnames…